Why We Have Road Rage and How to Combat It | The Simple Dollar
Research on deindividuation theory has been conducted in numerous settings (not just driving) and has found that when we feel anonymous, we’re more likely to disregard societal norms for behavior.
Basically, it’s easier to get mad at someone when we don’t know them because we’re less likely to be held accountable for it.
“It’s the same reason why people feel like they’re entitled to be angry on certain social media platforms,” Dr. Himanshu Agrawal (a psychiatrist at the Medical College of Wisconsin) explains.
Since we rarely know the person in the car next to us (and since we also have a box of glass/steel between us and them), driving creates that sense of anonymity, making it easier for us to lash out.
When I decided to read this article, I was doing so because I wanted to learn more about road rage and how to avoid it. I didn't expect to run into this gem. This article basically says that one of the causes for road rage, is also responsible for the sad state of communications online. If you really read into it, it does make sense.